AI Chatbot Setup for Small Businesses
Visitors ask the same handful of questions before they ever contact you: what you do, whether you serve their situation, how it works, and what happens next. An AI chatbot answers those instantly and hands you the people who are ready to talk.
The problem this solves
Enquiries arrive when you are with a client, driving, or asleep. Slow replies lose work to whoever responded first. A chatbot trained on your real answers keeps the conversation going and collects the details you need before you pick it up.
What the work includes
- ✓A question inventory built from the enquiries you actually receive
- ✓A chatbot trained only on answers you have written and approved — no invented claims or pricing
- ✓Lead capture that records name, contact details, and what the person needs
- ✓Handoff rules so anything sensitive or unusual is routed to you instead of answered automatically
- ✓Booking links so an interested visitor can reserve a call without emailing back and forth
- ✓Installation on your website plus a review after launch using the real conversations it handled
How the process works
We agree on scope first: what the bot should answer, what it should never answer, and where the conversation should stop and reach you. I then build and test it against realistic questions, you review the transcripts, and we adjust the wording until it sounds like your business.
Who this is a good fit for
- ✓Service businesses fielding repeat questions about scope, availability, or process
- ✓Owners who cannot answer the phone during working hours
- ✓Websites getting visitors who leave without making contact
What is not included
A chatbot does not give legal, medical, or financial advice, quote prices you have not approved, or make promises on your behalf. Anything outside the approved answers gets passed to a person.
Next step
Book a free strategy call and bring the five questions you answer most often. That list is usually enough to see whether a chatbot will pay for itself.